Visio Web Drawing Recalculation Time-out

Issue description

This check determines whether the Visio Web Drawings recalculation time out exceeds the recommended limit.


The Visio Graphics Service has a Maximum Recalc Duration setting that will adversely affect performance. If the Maximum Recalc Duration setting is larger than 60 seconds, it might result in large processor load of the Visio Graphics Service and SharePoint 2013, decreasing the expected performance of both.

A shorter duration increases performance by only allowing simple data-connected diagrams to be recalculated by the server, minimizing CPU and memory usage. A longer duration allows the recalculation of more complex data-connected diagrams while using more CPU cycles and memory. The default duration is 60 seconds.


Please decrease the value of the Maximum Recalc Duration setting. To do so, open Central Administration > Application Management > Manage service applications > Visio Graphics service application. On the Manage Visio Graphics Service page, click Global Settings. Ensure that the settings have the values that are listed in the following table. If they do not, type the value in the corresponding text box. Before performing administration tasks, verify that the user account that is performing the procedure is an administrator of the Visio Graphics Service service application.

Setting   Value  
Maximum Web Drawing Size <= 25 (Megabytes)
Minimum Cache Age >= 5 (Minutes)
Maximum Cache Age <= 60 (Minutes)
Maximum Recalc Duration <= 60 (Seconds)
Maximum Cache Size >= 1024 (Megabytes)

Additional information

Additional information can be found in the following articles: