Cache Running

Issue description

This check determines whether the Distributed Cache service is enabled in the SharePoint farm.


Distributed Cache is a customized version of the Windows App Fabric deployed in SharePoint 2013. The Distributed Cache service is either required for or improves the performance of the following:

  • Authentication
  • Newsfeeds
  • OneNote client access
  • Security Trimming
  • Page load performance

Distributed Cache Cluster must be in a healthy state and running for SharePoint to work properly.


Verify that the Distributed Cache service is started. To do this, in the SharePoint Central Administration website, click Application Management. In the Service Applications section, click Manage services on server. On the Services on server page, make sure that the Distributed Cache service is listed, and the status is Started.

Additional information

Additional information can be found in the following article: